Appointment reminder texts
Cut missed appointments with a timely text the day before, sent automatically at the time you choose.
Read moreEvent reminders that fill the room
People sign up with good intentions and then life gets busy. A reminder text with the time, place and anything to bring makes it far more likely they will turn up.
Why it matters
What goes wrong without it
Free events in particular suffer from high drop-off: people register weeks ahead and forget. Paid events lose goodwill when attendees arrive late, go to the wrong entrance or miss a last-minute change of room. Organisers often rely on a single confirmation email that was sent long ago and is now buried. For clubs, schools, churches, venues and training providers, empty seats mean wasted catering, disappointed speakers and a weaker atmosphere. A short reminder text, sent shortly before the event, puts the essentials in front of every attendee when they need them.
How Orbis SMS helps
Step by step
- 1
Import your attendee list
Export registrations from your booking form or ticketing tool as a CSV and upload them to Orbis SMS. Create a group for each event so reminders and any updates reach exactly the people who signed up. Separate groups also make it simple to message a waiting list if places become free.
- 2
Create reminder and update templates
Save a reminder template with the event name, date, start time and venue, plus anything attendees should bring. Prepare a second template for changes such as a new room or delayed start, so you can react quickly on the day.
- 3
Schedule well-timed reminders
Schedule one reminder the day before and, for longer-lead events, another a week ahead. Morning events benefit from an evening reminder the night before. Scheduling in advance means the messages go out even when you are busy setting up the venue on the day itself.
- 4
Review and learn
After the event, compare reminder sends with actual attendance. Check delivery information where available and tidy your contact list. Reports help you see which events need more reminders and plan credit use for your next busy season of events and activities.
Features used
Questions
Frequently asked questions
One reminder the day before suits most events. For events booked well in advance, add one about a week before. More than that can feel excessive unless there is a genuine update to share.
Promoting future events is marketing, so you need consent or a valid soft opt-in, and an opt-out in the message. Keep pure reminders separate from promotional messages.
Send an immediate message to the event group using a prepared template. Text is one of the fastest ways to make sure people hear about a cancellation before they set off.
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