
Order and delivery updates
Keep customers informed from order to doorstep and cut the where-is-my-order calls.
Read moreReach hundreds or thousands of people at once from a simple web portal. No software to install, no monthly platform fee and no contract.
Bulk SMS in Orbis SMS starts with your contacts. Pick a saved group, upload a CSV or paste in a list of mobile numbers, write your message and send. The portal checks your credit balance before anything goes out and shows how many recipients and message parts are involved, so there are no surprises. Whether you are telling 40 customers about a change in opening hours or 4,000 members about an event, the process is the same few steps.
A text that uses someone's name reads very differently from a broadcast. Merge fields let you pull first names and other contact details into each message, so a single send produces individual texts. Combine that with saved templates and your team can send consistent, accurate messages without retyping the same wording every week. Keep messages short and clear: a standard SMS holds 160 characters, and longer texts are split into parts that each use a credit.
Bulk messaging only works when people want to hear from you. Orbis SMS is built for lawful, consented communication. Marketing texts should include a simple way to opt out, and numbers that reply STOP are suppressed from future marketing sends automatically. Under PECR and UK GDPR you need a lawful basis for every message, and our support team is happy to talk through what that means for your business before you send your first campaign.


Keep customers informed from order to doorstep and cut the where-is-my-order calls.
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Reach your whole team fast with shift changes, cover requests and urgent notices.
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Boost attendance at classes, open days and events with a timely reminder and key details.
Read morePlan, send and review targeted text campaigns
Learn moreOrganise contacts, groups and CSV imports
Learn moreHandle STOP requests and stay compliant
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