SMS for gyms, studios and personal trainers

Messages that make a difference

1. 1

   Class booking reminders

   Remind members about classes they have booked, especially early morning sessions and popular classes with waiting lists. A reminder a few hours ahead encourages people who cannot attend to cancel their place, so someone on the waiting list can take it instead.

2. 2

   Timetable and cover changes

   Text affected members when a class is cancelled, moved to another studio or covered by a different instructor. Being upfront prevents frustration at the front desk, and members appreciate knowing before they set off rather than finding out at the door.

3. 3

   Personal training sessions

   Coaches can confirm and remind clients about one-to-one sessions, including the location and anything to bring. Clear reminders reduce last-minute cancellations, which matter a great deal to self-employed trainers whose income depends on every booked hour and who cannot easily refill a slot at short notice.

4. 4

   Membership renewals and re-engagement

   Remind members that a membership or class pass is due to renew, and send a friendly message to opted-in members who have not visited for a while. A personal-sounding text with a reason to return often works better than another email.

5. 5

   Facility closures

   Let members know about pool closures, maintenance, holiday opening hours or a car park out of use. Groups by site or membership type ensure each message reaches only the members it affects, which keeps your texts relevant and stops members at other sites ignoring future messages.