Staff alerts and rota updates
Reach your whole team fast with shift changes, cover requests and urgent notices.
Read moreSMS for recruitment and staffing agencies
Fill shifts faster and keep candidates on track with quick, clear texts. Orbis SMS helps consultants reach workers who rarely check email.
The challenge
Why recruitment & staffing turn to SMS
Staffing agencies live and die by how quickly they can fill a shift. When a client calls at six in the morning needing three warehouse operatives, consultants cannot afford to phone candidates one at a time. Interview and assessment no-shows waste client goodwill and damage the agency's reputation. Temporary workers move between jobs and change numbers, timesheets arrive late and delay payroll, and right-to-work or training documents expire without anyone noticing. Candidates on the move are far more likely to see a text than an email or a portal notification.
How Orbis SMS helps
Messages that make a difference
- 1
Shift offers
Send available shifts to a group of suitable, available workers with the site, start time and rate guidance from the job details. Workers call in to accept, and consultants can fill short-notice shifts far faster than working through a list of phone numbers one at a time while the client waits for an answer.
- 2
Interview and assessment reminders
Remind candidates about interviews and assessment days the day before, with the address, time and who to ask for on arrival. Fewer no-shows mean happier clients, and candidates feel better supported through the process. Templates keep the wording consistent across consultants and branches.
- 3
Timesheet reminders
Send a weekly reminder to temporary workers to submit their timesheets before the payroll cut-off. Scheduling the message for the same time each week builds a habit and reduces late submissions that delay pay and create extra work for the payroll team at the end of the week.
- 4
Document and compliance prompts
Remind workers when training certificates, DBS checks or right-to-work documents need renewing, and what to bring to the office. Keep the message general and ask them to get in touch rather than sending personal details by text. Groups by expiry month make these reminders easy to manage over the year.
- 5
Site and shift updates
Tell workers about changes to start times, site access arrangements or a cancelled shift as soon as you know. Early notice reduces wasted journeys and complaints, and helps keep workers loyal to your agency. Groups by client site mean only the affected workers receive each update.
Good practice
Compliance notes for recruitment & staffing
Shift offers and interview reminders for registered workers are generally service messages, but job alerts to people who have not registered with you, or promotions of your services to clients, are marketing. Keep candidate data accurate, explain in your privacy notice that you contact people by text and remove people who leave your books. Do not send sensitive information, such as DBS results or health details, by SMS.
General information only, not legal advice. See our guide to UK SMS marketing rules and Acceptable Use Policy.
Use cases
Popular with recruitment & staffing
Appointment reminder texts
Cut missed appointments with a timely text the day before, sent automatically at the time you choose.
Read more
Customer service updates
Let customers know where their query, repair or application stands without waiting on hold.
Read moreQuestions
Frequently asked questions
For now, agencies ask workers to call the office or use their usual portal to accept, and a first come, first served approach works well for urgent shifts.
Yes, by exporting contacts as a CSV and importing them into Orbis SMS, where you can organise them into groups by skill, location or availability.
If a candidate has registered with you and asked to hear about suitable roles, alerts are usually expected. Sending to people who have not registered, or promoting your services to businesses, is more likely to be marketing. This is general information, not legal advice.
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