Reports that show how your messaging is working

The big picture at a glance

Individual message statuses tell you what happened to one text. Reports tell you what is happening across your whole account. Orbis SMS brings together volumes sent, credits used and delivery outcomes where available, so you can see busy periods, quiet spells and how your balance is being spent. Managers get a clear view without needing to scroll through thousands of individual messages.

Compare campaigns and periods

Reporting lets you compare one month with another or one campaign with the next. Did the Friday lunchtime send outperform the Tuesday evening one? Is reminder volume growing as bookings increase? These are the questions that help you refine timing, audiences and wording. Small adjustments, such as cutting a message to a single part, add up to real savings across a year.

Useful for finance and audit

Credit purchases and usage are recorded so that spending is easy to reconcile. When someone asks how much SMS cost the business last quarter, or how many service notices went out during a disruption, the answer is in the portal. Keeping this record also supports your accountability under UK GDPR by showing what was sent and when. Records sit in the portal, ready whenever someone asks.

At a glance

• Message volumes over time
• Credit usage and purchase history
• Delivery outcomes where available
• Compare campaigns and periods
• Clear records for finance and audit